September 2018 archive

While I’m on the subject of banks (and other organisations) their security methods never cease to amaze me. Why ask for a favourite food, film etc? Even if I could invent one I would never remember it the next time I logged in. The solution is obvious. The customer provides the question, not the bank.

Just had a bank transaction for a small amount of money interrupted. The bank needs to check it was me! It’s ok for them to gamble with hundreds of thousands of pounds of my money but they don’t trust me with trivial amounts.